Rental agreement.

HUMBOXES RENTAL AGREEMENT — 2026-09-16-v1-draft Review draft. Shoreline Structures LLC must approve this agreement before taking live rentals. 1. WHO YOU ARE RENTING FROM HumBoxes — Humboldt Moving Box Rentals is a service operated by Shoreline Structures LLC. Shoreline Structures LLC is the contracting party. Your reservation identifies your quantities, pickup location, pickup date/time, rental price, included and extra dollies, and return deadline. Keep that confirmation with this agreement. 2. RENTAL TERM AND RETURNS Choose one or two weeks prepaid. A one-week rental is due at 6 PM Pacific time seven calendar days after pickup; a two-week rental is due at 6 PM fourteen calendar days after pickup. For example, Monday pickup is due the following Monday at 6 PM. Early returns do not earn refunds. Return to Eureka (522 Summer St, Eureka, CA 95501) or Rio Dell (625 Northwestern Ave, Rio Dell, CA 95540) at no additional transfer fee. Staffed hours are 10 AM–6 PM daily. Outside-hours arrangements require advance staff approval. Partial returns leave only unreturned property outstanding. 3. PAYMENT AND EXTENSIONS Pay the full advertised rental price when reserving. A $25.00 reservation portion is INCLUDED in that price; it is not a deposit or extra charge. Prepaid two-week tote rentals receive approximately 10% off two separate weekly payments. Extra dollies cost $15.00 per week; this add-on is not discounted. Later extensions use the ordinary one-week price shown on your reservation, including extra dollies. An extension takes effect only after successful payment and written confirmation. You may request additional extensions while continuing to pay. No automatic extension is implied by a late return. 4. SHORT-NOTICE RESERVATIONS Bookings at least 24 hours ahead are confirmed after successful payment. Bookings within 24 hours are paid but pending fulfillment confirmation. We will contact you shortly to confirm. If Shoreline cannot fulfill a reservation, we refund the full amount, including the $25.00 reservation portion. 5. CANCELLATION AND NO-SHOW Cancel at least 48 hours before the scheduled pickup for a full refund. For cancellation within 48 hours, we retain the included $25.00 reservation portion and refund the rest. If you are one hour late without calling, messaging, or rescheduling, staff may mark the reservation as a no-show, cancel it, retain $25.00, and refund the balance. If you contact us within 24 hours, a manager may apply the retained $25.00 toward a rescheduled rental. Managers may make customer-service exceptions. Refund processing time depends on your payment provider. 6. CARE, CLEANING AND REPLACEMENT Use totes and dollies for ordinary household moving. Do not use them for hazardous or illegal materials, chemicals, fuels, biological waste, live animals, hot materials, or anything that damages or contaminates them. Keep lids with totes. Do not drill, paint, permanently label, or modify the property. Use removable labels. Follow safe lifting practices; staff may help load or unload where practical. You are responsible for keeping the property safe during your rental and for returning it. Normal scratches and ordinary wear are not charged. A tote you keep, lose, or return in unrentable condition is $12.00 each. Dirty totes needing additional cleaning are $2.50 each. Missing or destroyed dollies are $75.00 each. Staff inspect returns and must approve any cleaning or replacement charge before collection. We will provide an itemized receipt and a way to ask questions. 7. LATE RETURNS Property outstanding after 6 PM on the due date is late. Late charges are $25.00 per calendar day, with the first late day beginning immediately after that deadline. Successfully collected late fees stop when they equal the replacement value of property still outstanding ($12.00 per tote and $75.00 per dolly), with a smaller final charge when needed. Partial returns reduce the remaining property's replacement-value cap. Failed card charges pause automated collection for staff review. Later return of property does not automatically refund previously collected late fees. A manager may approve an exception. Any separate replacement assessment requires staff review. 8. CARD AUTHORIZATION By checking the authorization box at checkout, you authorize Shoreline Structures LLC, through Stripe, to securely save your payment method and charge the agreed rental payment, extensions you request, late fees under section 7, and staff-approved itemized cleaning or replacement charges under section 6. This authorization is limited to your HumBoxes rental. We do not store your full card number or security code. You receive notices and receipts at your email address. Contact us to dispute an error or discuss payment. Some payments may require you to authenticate again; failed payment does not authorize repeated aggressive attempts. 9. PICKUP BY ANOTHER PERSON AND OUT-OF-AREA USE Another person may collect your rental when you authorize them by phone, message, or a staff note. No ID is required by default. Out-of-area moves are welcome when you return the property yourself. Transportation or retrieval by Shoreline requires a separate written quote and your approval; no automatic transport price applies. 10. CONTACT AND AGREEMENT RECORD Call 707-621-0781 or email shorelinestructuresllc@gmail.com with changes, questions, or concerns. Your reservation stores the exact agreement version and pricing you accepted. Later policy edits do not change that saved agreement. This draft does not make tax or insurance determinations, disclaim nonwaivable rights, or establish HumBoxes as a separate corporation.